Free Web Hosting by Netfirms
Web Hosting by Netfirms | Free Domain Names by Netfirms



Frequently Asked Questions

Some of the most common questions we are asked are listed below. If you can't find an answer to your question here, then please contact us using our contact form.

How long does it take for a design to be completed?
I would like you to design my site, what do I need to do now/what is the process?
Do I need to buy a domain name and hosting?
How much will it cost?
What happens when I complete your contact form?
Do I need to send a deposit for the work?
What is ftp?
Where do I submit my sites to the search engines?
What is optimisation?
Answers
 
A/ The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

A/ If you would like to use our services, all you need is to inform us of the domain name you would like to use and send us a brief idea of your requirements. You can check domain name availability here. We will then purchase the domain in your name, purchase the right hosting package for your project and then based on your guidance,design an initial web page for you.

This is then refined/changed in consultation with the client until a satisfactory design has been reached. We will then need you to forward content and images for your site and start to design the website for you.

A/ No, we do everything for you.

A/ The cost of a website varies, depending upon the type of site you require. A basic site will cost approx £300, a simple ECommerce site £600, a complex ECommerce site/Database Driven site £1000+. Obviously each site has to be treated on it's individual requirements, but these figures should give you an idea of a figure. We will consider taking payment by installments if necessary.

A/ If you are making an enquiry about a possible site you would like created, please provide a brief outline of your requirements. We will then mail you back promptly with an idea of price/timescale and any suggestions with regard to your project. You are not obliged to use our services at any stage during this process, so feel free to use the form to ask us any related questions you may have.

A/ For larger projects we generally ask for a 15% deposit from clients.

A/ FTP (File Transfer Protocol) is a method of transferring files (web pages for example) from your local PC to your web server. There are a variety of free ftp software programs available on the Internet and they enable you to update your website pages at any given time. When a hosting package is purchased 'ftp details', consisting of the host name, User ID and password are sent to us. Upon completion of the website and receipt of payment for any work carried out, we will then send these details to the client.

A/ It is free to submit to Google and you can do that here, Altavista is free, but to get your site refreshed regularly you should pay to submit it here, and I would also recommed you submit your site to Inktomi and FAST which can be done here.

A/ All webpages should be 'optimised'. This will enable your site to gain a high search engine ranking, it revolves around the meta tags on your web pages, a web page that isn't optimised won't appear in the search engines to any great degree. For more on optimisation click here.


Home   Products   Services   About Us   FAQ   Register   Links   Site Map  
Disclaimer   Terms and Conditions  

webmaster.highlandwebdesigns@googlemail.com
© 2007 Highland Web Designs. All rights reserved.